Frequently Asked Questions

Everything you need to know about shopping with Potgang.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products covered by a warranty?

Yes, all Potgang products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards.

Can I change or cancel my order after it's placed?

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately to request any changes.